Job Opportunity: Director of Child Sponsorship Field Content Production
About Us:
With 75 years of experience, our mission is to empower the most vulnerable children to overcome poverty and lead fulfilling lives. We serve children from all backgrounds, even in the most challenging environments, guided by our Christian faith. Join our team of over 33,000 staff members working in nearly 100 countries, and help us transform the lives of vulnerable children.
Position Overview:
We are seeking a Director of Child Sponsorship Field Content Production to provide global strategic and operational leadership for our content production ecosystem. This role is crucial in delivering over 20 million digital and printed content assets annually across more than 50 field offices and 20 fundraising markets, encompassing up to 380 language combinations.
As the Director, you will be responsible for ensuring operational excellence and quality assurance while leading a multi-year transformation of our global sponsorship content production model. This transformation aligns with our Sponsorship Initiative and World Vision’s evolving digital and technology strategy. You will manage large, multicultural teams across various countries, oversee complex vendor ecosystems, and direct significant change programs aimed at redesigning processes, roles, capabilities, and technologies for future success.
Your contributions will directly impact child and sponsor retention, optimize operational costs, and enhance organizational scalability. You will ensure that sponsor communications are ethical, culturally appropriate, brand-aligned, emotionally resonant, and increasingly data-driven. Collaborating closely with leaders in Global Technology, Product, Marketing, and Field Operations, you will deliver an integrated “field-to-sponsor” production capability that is resilient, future-ready, and globally coherent.
Key Responsibilities:
- Lead the transformation of production processes to improve sponsor engagement, satisfaction, and retention.
- Align operational excellence with evolving sponsor experience models.
- Manage and mentor cross-cultural teams, fostering collaboration and innovation.
Qualifications:
- Master’s degree in Business Administration, Operations Management, Program Management, Change Management, or a related field.
- A minimum of 12 years of experience in senior global operations, production, or transformation leadership roles.
- Strong understanding of child sponsorship and development programming, preferably with World Vision.
- Proven leadership in managing complex, multi-country teams across diverse cultural, legal, and labor environments.
- Demonstrated success in leading large-scale transformation programs beyond mere process improvements.
- Advanced program and project management skills, including governance, benefits realization, and risk management.
- Strong change leadership experience, particularly in workforce transition and capability enhancement.
- Experience in highly federated or matrixed organizations.
- Strong commercial acumen, including vendor strategy, contracting, and performance management.
- High level of data literacy, with the ability to translate operational data into strategic insights.
- Proven skills in managing cross-cultural and cross-functional teams.
How to Apply:
If you believe you are the right fit for this role, please review the full responsibilities and requirements and submit your application online before the deadline of 06 MAY 2026.
At World Vision, we are committed to the development and success of our team members. We strive for all employees to find fulfillment in their work and contribute to sustainable solutions for the world’s most vulnerable populations.
For more information about our organization, please visit our website. Together, we can make a difference in the lives of children around the world.
