Job Opportunity: Operational Supervisor IC at Unilever
Position Overview:
Unilever is seeking a dedicated Operational Supervisor IC to join our team in Ceylán, CDMX. This full-time role reports directly to the Operations Coordinator and is essential for ensuring the efficiency of our delivery operations.
About Us:
At Unilever, we are committed to making a positive impact globally and locally through our 400 brands, which reach 2.5 billion people daily. Our mission is to make sustainable living commonplace, and we invite you to be part of this transformative journey.
Position Purpose:
As an Operational Supervisor, you will play a crucial role in supporting our delivery team with administrative, technical, and vehicle maintenance tasks. Your efforts will directly enhance delivery effectiveness and contribute positively to our business objectives.
Key Responsibilities:
- Provide support to delivery personnel and coordinate with various departments (Administration, Vehicles, Cold Chain, SHE).
- Manage the daily routing of approximately 40 delivery routes.
- Assist with printing, simple routing, settlements, and vehicle repairs as needed.
- Ensure effective communication with other departments and stakeholders.
- Collaborate with the routing team to plan dynamic routes for the following day.
- Document any accidents that occur during delivery operations.
Qualifications:
- A minimum of 2 years of experience in similar roles.
- Technical diploma or professional degree.
- Strong interpersonal skills.
Experience Requirements:
- 2-3 years of experience in delivery-related roles.
- Proficiency in digital tools.
- Valid driver’s license.
- Intermediate Excel skills.
- Demonstrated proactivity, teamwork, and leadership abilities.
Leadership Attributes:
- Purpose & Service: Driven by a desire to serve others, both within and outside Unilever.
- Personal Mastery: Committed to personal well-being and resilience, with emotional intelligence to foster empathy and manage feedback.
- Agility: Curious and adaptable, continuously learning and adjusting to changing circumstances.
- Business Acumen: Skilled in identifying growth opportunities and fostering sustainable practices.
- Talent Catalyst: Focused on creating an inclusive environment that empowers individuals and teams to excel.
- Consumer Love: Dedicated to understanding and serving consumer needs through every aspect of our work.
- Passion for High Performance: Inspires energy and focus to achieve results swiftly, taking ownership of decisions and outcomes.
Diversity and Inclusion:
Unilever is committed to equity, inclusion, and diversity in our workforce. We believe that a diverse team drives business success and fosters innovation. We welcome applications from all individuals and encourage you to share any support or access requirements during the application process.
Join us at Unilever, where you can make a meaningful impact and contribute to a sustainable future. Apply today to be part of a company that values your unique contributions and supports your professional growth.

