Job Title: Store Manager – Edinburgh City
Salary: Up to £37,000 per annum
Employment Type: Permanent
At Costa Coffee, we believe in crafting exceptional experiences. Our mission is to stir up success, empower individuals, and create that unmistakable Costa buzz, all while delivering greatness every day. As a Store Manager, you will play a vital role in achieving this mission.
Why Choose Costa?
We are a globally recognized coffee brand with ambitious plans and fantastic benefits to enhance your experience:
- Coca-Cola Share Scheme: Access to a share scheme with matched contributions.
- Employee Discounts: Enjoy a 50% discount on all food and drinks at Costa-owned stores.
- Pension Plan: A smart pension plan with contributions matched up to 10%.
- Incentive Scheme: Participate in quarterly and annual incentives, with the potential to earn up to £10,000 in bonuses, depending on store performance.
But that’s just the beginning! Explore even more of our employee perks.
Our Commitment to You
At Costa, we are dedicated to fostering a workplace where you can truly be yourself. We prioritize diversity, equity, and inclusion, continually collaborating with our teams to shape a culture based on our core values: Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trust as Team Players.
Key Responsibilities
As a Store Manager, your role extends far beyond daily operations. You will have the opportunity to take ownership of your store and define your success through the following responsibilities:
- Customer Engagement: Ensure all customer needs are met and cultivate a strong customer service culture to enhance our Net Promoter Score (NPS). Engage with the local community to attract new customers.
- Store Atmosphere: Create an inviting environment that encourages customers to return.
- Operational Excellence: Take charge of sales, profitability, team management, and employee recognition.
- Team Development: Train and develop your team to reach their full potential.
Who You Are
We are looking for individuals with unique qualities:
- Strong Leadership: Proven experience in managing and developing successful teams.
- Visionary Thinker: Ability to focus on future goals while keeping an eye on the broader picture.
- Ambitious: A desire to contribute to our growth journey.
- Brand Ambassador: Commitment to maintaining high standards and representing the brand positively.
- Resilient: Ability to thrive in high-pressure situations.
If you have any questions or require reasonable adjustments during the application process, please feel free to reach out.
Join us at Costa Coffee and be part of a team that is passionate about delivering exceptional experiences every day!
