Job Title: Quality Assurance Analyst
Location: Palmira, Colombia
Unilever is seeking a dedicated Quality Assurance Analyst to join our team at the Palmira plant. This role is crucial for ensuring operational excellence and compliance with global standards.
Purpose of the Role
As a Quality Assurance Analyst, you will lead and ensure adherence to the Quality Management System (QMS) at our site. Your responsibilities will include aligning with Colombian regulations, international standards (FSSC 22000, BRC), Unilever guidelines, and export market requirements.
Key Responsibilities
- Implement, maintain, and continuously improve the Quality Management System.
- Manage key performance indicators (KPIs) and lead performance analyses.
- Conduct internal audits and support external audits (e.g., INVIMA, FDA).
- Oversee the management of non-conformities, Corrective and Preventive Actions (CAPAs), and customer complaints.
- Ensure compliance with legal and regulatory requirements.
- Manage quality documentation for the site.
- Support the implementation and maintenance of HACCP and standards like BRC and FSSC 22000.
- Collaborate with production and supply chain teams on non-conforming products.
- Promote continuous improvement initiatives (PDCA, R2S).
- Train teams on quality-related topics.
- Ensure adherence to SHEQ (Safety, Health, Environment, and Quality) standards.
Qualifications
Education
- Bachelor’s degree in Microbiology, Bacteriology, Engineering, Chemistry, Pharmaceutical Chemistry, Food Science, or related fields.
Experience
- Minimum of 3 years in quality assurance, with experience in management systems.
Key Knowledge Areas
- Quality Management Systems
- HACCP, FSSC 22000, BRC
- Performance indicator management and data analysis
- SAP (preferred)
- Intermediate Office skills
- Familiarity with quality tools and systems (e.g., Quality One)
Preferred Certifications
- HPC420
- BRC
- FSSC 22000
- PCQI
- ISO 9001
What Makes You Stand Out
- Strong attention to detail and compliance.
- Analytical thinking skills.
- Proactive approach and ability to influence others.
- Collaborative work style.
- Focus on continuous improvement.
Why Join Unilever?
By becoming part of Unilever, you will be joining a global company that champions innovation, sustainability, and talent development, directly impacting the quality of products that reach millions of consumers.
✨ If you are passionate about quality and seek a dynamic and challenging environment, this opportunity is for you.
Unilever is committed to equity, inclusion, and diversity to drive business results and create a better future for our diverse employees, global consumers, partners, and communities. We believe that a diverse workforce enables us to meet our growth ambitions and foster inclusion across the business. We encourage all individuals to bring their ‘Whole Self’ to work. If you require any support or accommodations during the application process, please let us know so we can assist you.

