Job Opportunity: Sales & Customer Service Advisor
We are excited to announce an opening for a Sales & Customer Service Advisor at our well-established and rapidly growing organization. We seek a motivated and customer-oriented individual who thrives on building relationships, achieving sales targets, and providing an exceptional customer experience.
As part of a friendly and supportive team, you will be responsible for managing both inbound and outbound inquiries, converting leads into sales, and offering expert advice on a diverse range of products and services.
Shift Patterns: Monday to Friday, varying between 8:30 AM and 7:00 PM, with one weekend shift every four weeks.
Location: West London
Salary: £26,520 per annum + Uncapped Commission + Excellent Benefits
Contract: Permanent | Full-Time
Key Responsibilities
- Handle inbound and outbound sales inquiries effectively.
- Build strong relationships with both new and existing customers.
- Understand customer needs and recommend suitable products and services.
- Prepare tailored quotations and identify opportunities for upselling additional products.
- Accurately update and maintain customer records in our CRM system.
- Process customer orders, deposits, and follow-up activities.
- Deliver outstanding customer service throughout the sales journey.
- Resolve customer queries and escalate complaints when necessary.
About You
We are looking for an enthusiastic, confident, and passionate individual dedicated to delivering excellent customer service. The ideal candidate will possess:
- A minimum of 2 years of experience in a call center, contact center, or telephone sales environment.
- Proven experience in meeting sales targets and KPIs.
- Excellent communication and relationship-building skills.
- A confident and professional telephone manner.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Experience with CRM systems and Microsoft Office.
- The ability to perform well under pressure in a fast-paced environment.
- A positive attitude and a strong desire to achieve results.
What’s on Offer
- Competitive base salary of £26,520.
- Uncapped commission with excellent earning potential.
- Permanent, full-time position.
- A supportive and collaborative working environment.
- Ongoing training and development opportunities.
- Career progression within a growing organization.
- A comprehensive employee benefits package.
If you are an ambitious sales professional looking to advance your career with a reputable organization, we would love to hear from you.
Apply now for the Sales & Customer Service Advisor position!
